Cookie notice
Last updated 22 October 2026 · Version 3
EventKiln uses cookies to keep you signed in, support ticket checkout and protect your account and forms. We do not use analytics, advertising or tracking cookies.
To see which of our public pages are useful, we count visits with Umami, analytics software we run ourselves. It sets no cookies and stores nothing in your browser. See our privacy notice for what it records.
Cookies we use
Cookies are small files stored by your browser. We use the following cookies to provide features you request:
| Cookie | Purpose | Lifetime |
|---|---|---|
eventkiln-session | Keeps you signed in and maintains your checkout session, including your ticket reservation. | Expires after 120 minutes of inactivity. |
XSRF-TOKEN | Helps protect forms against unauthorised requests. | Expires after 120 minutes of inactivity. |
remember_web_* | Keeps you signed in between visits when you select “Remember me”. | Up to 400 days, or until you sign out. |
Ticket widgets and embedded checkout
EventKiln’s ticket widgets and embedded checkout do not set cookies or use browser storage on the organiser’s website.
The organiser’s website may use its own cookies. Please check its cookie notice for details.
Payments through Stripe
When you pay by card, you are taken to a payment page hosted by Stripe. Stripe may use cookies and similar technologies on that page, including for payment security and fraud prevention. See Stripe’s cookie policy.
Managing cookies
You can delete or block cookies through your browser settings. Blocking EventKiln’s cookies may prevent sign-in or checkout from working correctly.
To stop EventKiln remembering your sign-in on this browser, sign out.
For information about how we handle personal data, see our privacy notice.